Introduction and Objectives

File retention, storage and disposal raise important regulatory, professional and statutory obligations. You may also need to use the contents of a closed file to respond to a complaint or negligence claim.   

The objectives of the Closed File Retention, Storage and Disposal Module are:  

  • To clarify which parts of the file the client owns and which parts of the file you own; 
  • To explain what you need to keep and should keep on a closed file, why and for how long; and  
  • To review acceptable methods of file storage and destruction.   

Last modified: Friday, 21 April 2023, 9:27 AM