7.7 Client Identification - What Must You Do?

If you are retained by a client to provide legal services and are not exempt, what are you required to do?

Individuals

If the client is an individual, you must obtain and record

  • the client’s full name,
  • the client’s business address and business telephone number,
  • the client’s home address and home telephone number and
  • the client’s occupation.

This does not require that you keep a copy of the client’s identification (e.g. driver’s license). Retaining a copy may be an unauthorized collection under PIPA (See chapter 8 for more information).

Organizations

If the client is an organization, you must obtain and record

  • the client’s full name, business address and business telephone number,
  • the client’s incorporation or business identification number and the place of issue of its incorporation or business identification number, if applicable, unless the client is a financial institution, public body or reporting issuer,
  • the general nature of the client’s business or activity in which the client is engaged, unless the client is a financial institution, public body or reporting issuer,

If an individual is authorized to instruct counsel of behalf of the organization, and actually instructs counsel in a matter for which the lawyer is retained, obtain the individual’s

  • name,
  • position and
  • contact information.

Note that “financial institution”, “public body” and “reporting issuer” are defined terms. (Rules of the Law Society of Alberta, Rules 118.1(b)(g)(h)).

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7.8 Obtain and Record>

Last modified: Monday, 17 July 2017, 4:28 PM