Law Practice Essentials

At times you may find that your client is frustrated by the perceived or real delays and increased costs associated with the opposing party not having legal representation. Addressing your client’s expectations at the outset of the matter, and when frustrations arise, will help to avoid a breakdown of your relationship. You may find it helpful to prepare a short summary of information that you can provide to your client as soon as you learn that the opposing party will be self-represented. You should confirm your role and your professional duties and assure your client that you will do what you can to ensure the matter proceeds efficiently. 

While you should acknowledge and address your client’s frustrations, it is important to remain objective and professional. Personal remarks about the SRP’s actions may negatively affect your client’s perception of the matter or the opposing party and will not help to resolve the matter. 

You should prepare your client in advance of any court appearance, regarding the steps the court may take to assist the SRP. A client who is not familiar with the assistance that the court might provide to the SRP may become upset and may try to interrupt the court proceedings or act inappropriately. 

You should also advise your client of your obligation of civility and fairness to the SRP. Clients might not understand that you are required to be respectful of the opposing party during questioning, or that you are required to share adverse case authority with the court during an application, and may accuse you of disloyalty to their cause.